transfer client billing.md
Transfer Client Billing
You can choose whether your firm pays for a client's Kick subscription or whether the client pays directly. This is set during onboarding and can be changed later.
Billing options
- Bill my firm: Your firm covers the subscription cost. The charge appears on your firm's invoice.
- Bill my client: The client receives their own invoice and pays Kick directly.
Changing billing ownership to client
{% hint style="info" %} Your client must be an Admin in their workspace to own billing. {% endhint %}
- Go to the Clients tab
- Hover over the client and click the options menu (⋯)
- Click Transfer billing to client
The client is notified via email to take over their subscription. Once accepted, the ownership is officially transferred.
Changing billing ownership to your firm
- Go to the Clients tab.
- Hover over the client and click the options menu (⋯)
- Click Request billing from client
The client's primary admin will receive a request asking them to transfer billing to the firm. On the client's side, they see the pending request in their Settings > Billing page with Accept and Reject buttons
You can also cancel a pending request via Cancel billing ownership request within the same options menu (⋯).
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